Refund & Cancellation Policy
We offer a 24-hour refund policy for our software subscription only if you can provide video evidence that the application is not functioning on your computer.
Please note: Concerns such as detection by screen-sharing software or delays in solution generation do not qualify for a refund.
How to Request a Refund
1
Contact Support
Email us at [email protected]
2
Provide Details
Include your purchase information and a video clearly showing that the software is not working on your device.
3
Processing Time
If eligible, your refund will be processed within 5–7 business days.